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New construction usually requires a new water/sewer connection to the main. In order to get that process started, fill out this form (PDF) and submit it to the Finance Department for authorization.
If you want to set up a new water bill account please email the Utility Billing Clerk. You may also call 719-685-2579.
Water/sewer bills are due on the 21st of each month. Payment received after 5 p.m. on the 21st will be assessed a $10 delinquent fee and a delinquent notice will be mailed. If your bill is not paid by the date on the delinquency notice your water will be shut off. See the notification requirements (PDF) for more information.
There are several options to pay your water/sewer bill:
If your water bill is not delinquent and your water is not running contact Public Services at 719-685-2561 during business hours (8 a.m. to 5 p.m.). During non-business hours call the Police Department's non-emergency number, 719-390-5555.